TERMS & CONDITIONS

  1. Rates can be withdrawn or modified without notice at any time prior to confirmation and final payment.
  2. Rates subject to change should there be a currency fluctuation or events occur beyond the resort’s control..
  3. A minimum stay of three nights is required unless approval from the resort.
  4. No children under 15 years of age are allowed unless the entire resort is booked.
  5. A deposit of USD 1,000.00 per bure is payable within 10 days of confirmation of the booking.
  6. Non-payment of deposit will result in cancellation.
  7. Balance of payment is due 45 days prior to arrival or cancellation may result.
  8. There is a cancellation fee of $1,000.00 if more than 45 days notice prior to arrival is provided.
  9. There is a cancellation fee of USD 1,500.00 where 30 to 45 days notice prior to arrival is provided.
  10. There is cancellation fee equal to 50% of the total accommodation charge (including tax) where 15 to 30 days notice prior to arrival is provided.
  1. There is a cancellation fee equal to 100% of the total accommodation charge (including tax) where less than 15 days notice prior to arrival is provided.
  2. Cancellation notice must be received by fax or email, the receipt of which must be verified by a duly authorized representative of the Resort.
  3. No refund will be given for no-shows, unused days, unused portions of pre-paid packages, weather, illness, or for any circumstances that are beyond the control of the Resort.
  4. Refunds are subject to bank fee/credit card fee adjustments, and currency fluctuations.
  5. As the Resort only allows a maximum of three weddings to be scheduled per week, wedding packages must be paid in full at the time of deposit, and this is fully non-refundable.
  6. Check-In time is 1:00 PM, and Check-Out time is 10:00 AM. In most instances guests will be able to check in and check out without reference to these time requirements, which are only invoked when the resort is full.
  7. Honeymoon and Anniversary special packages must be confirmed at the time the booking is confirmed in order to qualify.